/* Suporte */
.suporte-page { padding: 40px 0 64px; }

.suporte-hero {
    background: var(--verde-escuro);
    border-radius: 20px;
    padding: 40px;
    text-align: center;
    margin-bottom: 32px;
    color: white;
}

.suporte-hero h1 { color: white; margin-bottom: 8px; }
.suporte-hero p { color: rgba(255,255,255,0.75); margin-bottom: 24px; }

.suporte-opcoes {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 16px;
    margin-bottom: 40px;
}

.suporte-opcao {
    background: white;
    border-radius: 16px;
    padding: 24px;
    text-align: center;
    border: 1px solid rgba(44,95,62,0.08);
    transition: var(--transicao);
    cursor: pointer;
    text-decoration: none;
}

.suporte-opcao:hover { box-shadow: var(--sombra-md); transform: translateY(-2px); }
.suporte-opcao span { font-size: 2rem; display: block; margin-bottom: 12px; }
.suporte-opcao h3 { font-size: 1rem; font-weight: 600; color: var(--verde-escuro); margin-bottom: 6px; }
.suporte-opcao p { font-size: 0.8125rem; color: var(--texto-auxiliar); margin: 0; }

/* Formulário de ticket */
.ticket-form-box {
    background: white;
    border-radius: 20px;
    border: 1px solid rgba(44,95,62,0.08);
    padding: 32px;
    max-width: 680px;
    margin: 0 auto;
}

.ticket-form-box h2 { font-size: 1.25rem; font-weight: 600; margin-bottom: 20px; color: var(--verde-escuro); }

.ticket-categorias {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 10px;
    margin-bottom: 20px;
}

.ticket-cat-btn {
    border: 2px solid #E0E0E0;
    border-radius: 10px;
    padding: 12px;
    text-align: center;
    cursor: pointer;
    transition: var(--transicao);
    background: white;
    font-family: var(--fonte);
    font-size: 0.875rem;
    font-weight: 500;
    color: var(--texto-secundario);
}

.ticket-cat-btn:hover { border-color: var(--verde-claro); }
.ticket-cat-btn.ativo { border-color: var(--verde-escuro); background: var(--verde-suave); color: var(--verde-escuro); }

/* Lista de tickets */
.ticket-item {
    background: white;
    border-radius: 14px;
    border: 1px solid rgba(44,95,62,0.08);
    padding: 16px 20px;
    margin-bottom: 12px;
    display: flex;
    align-items: center;
    gap: 16px;
    transition: var(--transicao);
    cursor: pointer;
    text-decoration: none;
}

.ticket-item:hover { box-shadow: var(--sombra-sm); }

.ticket-icon {
    width: 44px;
    height: 44px;
    border-radius: 12px;
    background: var(--verde-suave);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.25rem;
    flex-shrink: 0;
}

.ticket-info { flex: 1; }
.ticket-info h4 { font-size: 0.9375rem; font-weight: 600; color: var(--texto-primario); margin-bottom: 3px; }
.ticket-info p { font-size: 0.8125rem; color: var(--texto-auxiliar); margin: 0; }

.badge-ticket-aberto    { background: #FFF3E0; color: #E65100; padding: 4px 12px; border-radius: 50px; font-size: 0.75rem; font-weight: 600; }
.badge-ticket-andamento { background: #E3F2FD; color: #1565C0; padding: 4px 12px; border-radius: 50px; font-size: 0.75rem; font-weight: 600; }
.badge-ticket-resolvido { background: #E8F5E9; color: #2E7D4F; padding: 4px 12px; border-radius: 50px; font-size: 0.75rem; font-weight: 600; }

/* Detalhe do ticket */
.ticket-detalhe {
    background: white;
    border-radius: 20px;
    border: 1px solid rgba(44,95,62,0.08);
    padding: 28px;
}

.ticket-detalhe-header {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    margin-bottom: 20px;
    padding-bottom: 16px;
    border-bottom: 1px solid var(--verde-suave);
    gap: 16px;
}

.mensagem-box {
    margin-bottom: 16px;
}

.mensagem {
    padding: 14px 16px;
    border-radius: 12px;
    margin-bottom: 8px;
    max-width: 85%;
}

.mensagem-usuario {
    background: var(--verde-suave);
    margin-left: auto;
    border-bottom-right-radius: 4px;
}

.mensagem-admin {
    background: #F5F5F5;
    margin-right: auto;
    border-bottom-left-radius: 4px;
}

.mensagem p { font-size: 0.9375rem; color: var(--texto-primario); margin: 0; line-height: 1.6; }
.mensagem-meta { font-size: 0.75rem; color: var(--texto-auxiliar); margin-top: 4px; }

.resposta-form {
    border-top: 1px solid var(--verde-suave);
    padding-top: 16px;
    margin-top: 16px;
}

/* FAQ */
.faq-item {
    border: 1px solid rgba(44,95,62,0.08);
    border-radius: 12px;
    margin-bottom: 10px;
    overflow: hidden;
}

.faq-pergunta {
    padding: 16px 20px;
    font-size: 0.9375rem;
    font-weight: 600;
    color: var(--texto-primario);
    cursor: pointer;
    display: flex;
    justify-content: space-between;
    align-items: center;
    background: white;
    border: none;
    width: 100%;
    text-align: left;
    font-family: var(--fonte);
    transition: var(--transicao);
}

.faq-pergunta:hover { background: var(--verde-fundo); }
.faq-pergunta.aberta { color: var(--verde-escuro); background: var(--verde-suave); }
.faq-seta { transition: var(--transicao); font-size: 0.875rem; }
.faq-pergunta.aberta .faq-seta { transform: rotate(180deg); }

.faq-resposta {
    padding: 0 20px;
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.3s ease, padding 0.3s ease;
    background: white;
}

.faq-resposta.aberta {
    padding: 16px 20px;
    max-height: 300px;
}

.faq-resposta p { font-size: 0.9375rem; color: var(--texto-secundario); line-height: 1.7; margin: 0; }

@media (max-width: 768px) {
    .suporte-opcoes { grid-template-columns: 1fr; }
    .ticket-categorias { grid-template-columns: 1fr; }
}